After 4 days of not being able to get the internet access fixed at my flat, I finally had to say goodbye to my DSL connection. I was willing to give them a partial pass because my 10 year old business-service's paper work was lost in the 4 migrations it had gone through (WorldGate -> Compusmart -> Interbaun -> Uniserve, all Telus VPOP providers). I never was dealing with Telus directly except at WorldGate where I was a part owner and tech.
As a partial interim solution, I picked up a
Telus internet stick, to use for a couple of days but not 4. Via the internet stick, I started the transfer of my DNS services from my servers hosted at my apartment, to
GoDaddy. Migrated my blog from my self-hosted
serendipity install to
blogger. Email from my self-hosted server to
google-apps.
On the 4th day, while I did have DSL connectivity, I didn't have IP connectivity. I asked the tech-support person to have
Telus rebuild by PVC, I was on the first generation DSLAM but paying for the second generation services; I hadn't yet scheduled an outage of my service to migrate from the generation one to generation two technology. When the
Uniserve help desk person told me they could ping the static address of my firewall (which DOESN'T allow ICMP echo-request packets), I knew it was over.